Wellness First Travel & Tours Corporation
Privacy Policy

Effective and Last Updated: July 2, 2018

The Website WellnessFirst.travel is owned and operated by Wellness First Travel & Tours Corporation.  We are committed to protecting the privacy of our visitors while they interact with the content, products and services on this Website (the “Site”).  This Privacy Policy applies to this Site and bookings made by telephone, it does not apply to other websites to which we link.  Throughout the Site, the terms “we”, “us” and “our” refer to Wellness First Travel & Tours Corporation.

As a travel company, distributor of travel services, we attach particular importance to protecting the personal information that you share with us and we strive to maintain your trust in this regard. Because we gather certain types of information about our users and clients, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site and our services signify your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1)  Information Collected

We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a reservation process or purchase of travel services, participate on our social media sites, sign ups or emails, complete a survey); and ii) information that is derived through automated tracking mechanisms.

Voluntary Information for Services and Features

We collect personally identifiable information when you choose to use certain features of the Site, including: i) making purchases, ii) consenting to receive email or text messages about upcoming promotions or events, iii) consenting to receive email, iv) participating in our blog, iv) commenting on articles, and others. When you choose to use these additional features, we require you to provide your “Contact Information” in addition to other personal information that may be required to complete a reservation such as your phone number, physical address or email address, information about the payment method used (including the number, expiry date and CVV number of the credit card used to make the payment), information about your reservation, passport number, date of birth, sex and nationality, details about a problem you experienced. Occasionally, we may also request information such as your interests and travel preferences, and demographics which will help us better serve you and our other users in the future.


A cookie is a piece of data stored on the user’s computer tied to information about the user. WellnessFirst.travel uses cookies to store visitor’s preferences and to record session information. We do not and will not use cookies to collect private information from any user that such user did not intentionally submit to us.  This Privacy Policy statement covers the use of cookies by WellnessFirst.travel and does not cover the use of cookies by any of its advertisers.

2)  Referrals

You may choose to invite family and friends to join WellnessFirst.travel by sending invitation emails via our invite feature. Wellness First Travel & Tours Corporation stores the email addresses you provide so that the respondents may be added to your social network, confirm reservations/purchases and also to send reminders of the invitations. Wellness First Travel & Tours Corporation does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations may contact Wellness First Travel & Tours Corporation to request removal of their information from our database.

3)  How We Use Your Information

Wellness First Travel & Tours Corporation only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

Wellness First Travel & Tours Corporation will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of Wellness First Travel & Tours Corporation unless required to do so by law. Further, Wellness First Travel & Tours Corporation reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.

Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: to finalize your reservation; to determine and verify your identity and to ensure your safety; to comply with the legislation in force, including the information requirements of the customs and immigration services; the respond to your requests for information; for marketing, market analysis and survey purposes, to the extent provided by law; to target your needs, interests and preferences and to inform you of services, benefits, products and goods that may be of interest to you, to the extent provided by law (e.g. with your consent, your travel preferences may be shared with service providers so that they may send you personalized offers); providing customer service, to control the quality of our customer service and to prevent fraud;  tracking email invitations you send; and otherwise supporting your use of the Site.

Wellness First Travel & Tours Corporation may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Website (if any) and other parameters in the URL. This is collected in order to better understand our Website usage and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

Wellness First Travel & Tours Corporation may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

We are not liable or responsible for the personally identifiable or other information you choose to submit such as a blog or any other publicly accessible area of the Site. We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

4) How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

5) Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our services.  If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to PrivacyPolicy@wellnessfirst.travel.

6) Email Choice/Opt-out

If any user who receives an email from the Site and would prefer not to receive such communications in the future, you can do so by following the instructions in the emails.  In addition, you may send an email to PrivacyPolicy@wellnessfirst.travel. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to fifteen business days as we process your request.

7) Disclaimer to Security

By consenting to the terms of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

8) Notification of Changes

Wellness First Travel & Tours Corporation reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site and our services indicate your assent to the Privacy Policy as posted.

11)  Contact Information:

If you have any questions or concerns regarding this Privacy Policy, please contact:

In writing:

Jocelyne Faucher
Wellness First Travel & Tours Corporation
2680 Matheson Blvd., E., Suite 102
Mississauga, Ontario, Canada L4W 0A5

Email: PrivacyPolicy@wellnessfirst.travel